Bobs Lock & Key

I lost my keys, do you have a "master" key?

A master key is a key that can open multiple doors in a mastered lock system. There is a single "master" key that can open all locks. Additionally, if you are on a mastered system the locksmith must have access to the system listing in order to make additional keys or change your locks to a different key. - Updated: October 9, 2003

How are warranties handled?

All hardware warranties are established and covered by the individual manufacturer. Quite often they will have us perform the service for them but that is their option, not ours.
Check the package that the part came in, warranty information should be on it or in it. (Threw the box away? See if you can find a new identical item, the warranty is probably the same.)

I want to buy a safe, can you help?

Bob's Lock, Safe and Key has the largest show room selection of safes in the valley. We have gun safes, wall safes, floor safes, free standing safes, vaults, gun lockers, fire safes, drop safes, and deposit safes. With all the various types, styles, colors and finishes available you really need to drop by and see them. Take a minute and talk to our salesmen. We will answer all of your questions frankly and without any heavy pressure salesmanship. - Updated: 11/03

Can you come out and work on my car?

We offer full in-the-field locksmith services. However, if your vehicle can be brought to the shop the cost is less (no trip charge, etc.) and most of the replacement parts are readily available in our supply department (no trip to the shop for parts). - Updated: 11/03

Can you re-key cars?

We can fix, change, or replace the locks in the majority of vehicles. If your car has a manufacturer installed security system we recommend that you call us before coming down.
We schedule car work on a first-come first-served basis. Call (801)966-6767 to schedule work. - Updated: 11/03

What are your hours and days of operation?

Bob's Lock, Safe and Key is open weekdays from 8:30a.m to 5:30p.m. MST. Our shop is not open on Saturday or Sunday but we can be reached for service by phone anytime at (801)966-6767. We are closed for the following U.S. holidays; New Year's Day, Memorial Day, 4th of July, Labor Day, Thanksgiving, and Christmas Eve - Christmas Day.